Returns & Exchanges

At Electric Visual, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and original-condition items. Our goal is to ensure your style matches your vision with a seamless and transparent exchange process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.

• 3.
  Pack and Ship

  Securely pack your items in their original packaging and drop off the package at any authorized carrier location.

• 4.
  Receive Refund or Credit

  After our warehouse team inspects your return, we will issue a refund to your original payment method or provide store credit within 5-7 business days.